Back

Client Stories

They Came as AI Users. They Left as AI Builders.

From boardrooms to factory floors, finance desks to hospital wards, 1,000+ professionals across Asia have moved from simply using AI to building with it on the SHIFT.

1,000+White-collar professionals upskilled — from 8-hour crash classes right through to 54-hour deep-dive programmes
4.6 / 5Average rating across every cohort — and most say they'd sign up to do it all over again
94%Would recommend the SHIFT to a colleague, teammate or friend without hesitation
+57ppBiggest proficiency jump on our benchmark — from nervous beginner to confident builder in days
10,000+Hours of hands-on AI training delivered — real practice at the keyboard, not theory on a slide
Before this training my thinking was always about automation; after it, I found better tools to turn my automation ideas into unexpected results.
Mohd Safid bin Kamaruddin · MANAGERHealthcare

The evidence, in motion

Watch beginners become builders

Every cohort walks in unsure and walks out capable. This isn’t a claim — it’s matched, measured proof. Press play on the change.

Average AI capability across matched cohorts▲ +38 points
52%
Before · 52%Peak cohort: 37% → 93% · +56.7pp in a single dayAfter · 90%
78%Start as complete beginners on the diagnostic
1000+White-collar professionals upskilled
584Role-profiled: operators, visionaries & builders
8Industries · 14 months of evidence
Every cohort jumps — before → after
52%
Cohort 1
52%
Cohort 2
52%
Cohort 3
52%
Cohort 4
Dashed line = where they began. Bars grow to where they finished.
Biggest capability gains (percentage points)
Identify AI risks
+55.6
Combine images with AI
+41.2
Build a chatbot
+40.4
AI basics
+39.5
Charts & infographics
+38.6

The wall of voices

Find the story that sounds like your team

Browse by programme or search by keyword — newest first, every industry represented.

Showing 116 stories

Jul 2026
★★★★★

Practical use cases, with the focus on application over theory.

A

Aliyah

DGM

Healthcare
Jul 2026
★★★★★

It made us realise that AI is an extension of our productivity. I really appreciated the hands-on and practical exercises — very useful.

SH

Syahirah Hanapiah

Senior Executive · Legal

Property & Infrastructure
Jul 2026
★★★★★

I really like Copilot and Napkin, since I had never used them before.

M

Mona

Finance Manager

Precision Technology
Jul 2026
★★★★★

The hands-on part which we do during the training, with immediate results on the exercise — very practical and useful.

NA

Nurul Addlin Amalia

SENIOR EXECUTIVE

Healthcare
Jul 2026
★★★★★

The programme helped me understand how to use AI effectively to improve my productivity and work quality.

NF

Nurul Faziah Asrikin

Executive · Internal Audit & Governance

Property & Infrastructure
Jul 2026
★★★★★

Making PowerPoint presentations so much faster and better.

SK

Sabrina Kuan

Senior Sales Manager

Precision Technology
Jul 2026
★★★★★

Gaining new knowledge and an eye-opener on preparing presentation slides — finding new methods to perform work faster.

NU

Norsuzaila Usak

Deputy Manager

Healthcare
Jul 2026
★★★★★

This showed me how I will improve the process of our workflow, in my department and my daily tasks.

FH

Faris Haikal Bin Basarudin

Business Process Improvement Analyst · Governance

Property & Infrastructure
Jul 2026
★★★★★

I now know more clearly the prompt that should be used for a better result.

NT

Nguyen Thi Thanh Hong

Manager · FNA & HR

Precision Technology
Jul 2026
★★★★★

Easy to understand how to use several AI websites such as Perplexity, Notebook LM and Gamma.

MA

Muhammad Amirul Hasan

Executive

Healthcare
Jul 2026
★★★★★

The use of other AI tools — I plan to use them for writing meeting minutes effectively.

HI

Hanna Izzati Binti Harun

Executive · Corporate Affairs (COSEC)

Property & Infrastructure
Jul 2026
★★★★★

It makes work faster, and I will share it with the team.

JG

Joey Guyo

Location Director

Precision Technology
Jul 2026
★★★★★

I'm amazed by how quickly and easily something can be analysed, generated and produced within minutes, which normally took me much longer the traditional way.

KA

Khairul Aswad

Deputy manager

Healthcare
Jul 2026
★★★★★

So many possibilities and productivity gains you can apply once you strive to use AI.

AI

Ahmad Irfan Ali Khalid

Executive · Internal Audit

Property & Infrastructure
Jul 2026
★★★★★

The usefulness of AI to work, and how easy and fast it makes your day-to-day work.

EI

Erlinda Isaac

Senior Executive · HR

Precision Technology
Jul 2026
★★★★★

Understanding that different AI platforms serve different purposes, and how that effectively reflects in the end result.

NM

Naqiuddin Makhtar

Deputy Manager of Supplier Management

Healthcare
Jul 2026
★★★★★

Discovering tools like Notebook LM and Napkin for our legal work.

NM

Nafisah Mohd Noor

Assistant Executive · Corporate Affairs (Legal)

Property & Infrastructure
Jul 2026
★★★★★

The agent bot — I plan to use it in data analytics.

J

Jayson

Assistant Manager

Precision Technology
Jul 2026
★★★★★

The flow of using multiple AI tools to complete tasks.

MF

Mohamad Faez bin Mohd Fauzi

Executive

Healthcare
Jul 2026
★★★★★

Improvement in data compilation and presentation preparation.

YH

Yong Hai Huey

Service Manager

Precision Technology
Jul 2026
★★★★★

The dynamic report and presentation module was the most valuable.

MF

Mohd Fakhrur Razi

Executive

Healthcare
Jul 2026
★★★★★

Using Canva to create presentations, and collecting data from Copilot AI.

PP

Pairin Pongsa

Application Engineer

Precision Technology
Jul 2026
★★★★★

I can save the attachment from email straight to SharePoint, and automatically get an update on the submission status.

NU

Norsuzaila Usak

Deputy Manager

Healthcare
Jul 2026
★★★★★

I learned how to make slides with AI assistance, and I can go through any document in the fastest way.

FR

Florence Rebes

Admin Executive

Precision Technology
Jul 2026
★★★★★

I plan to use Power Automate to simplify repetitive daily tasks and improve work efficiency — approvals, reminders, notifications and report generation, reducing manual work and errors.

TM

Tuan Muhd Fikri Tuan Kob

Deputy Manager

Healthcare
Jul 2026
★★★★★

AI is not just a tool for saving time, but for improving the quality and consistency of my work.

HB

Husmaida binti Ahmad Yudian

Admin Assistant cum Receptionist

Precision Technology
Jul 2026
★★★★★

How we can automate daily tasks, especially the repetitive ones — the automation and AI really help with the tedious work.

NA

Nurul Addlin Amalia

SENIOR EXECUTIVE

Healthcare
Jul 2026
★★★★★

I plan to analyse issues more systematically, make better decisions, and support my team more effectively.

PP

Preeyatus Phookassamas

Executive · Sales & Service Support

Precision Technology
Jul 2026
★★★★★

Automation can exist from many angles — many of our daily repetitive tasks can be automated.

MS

Mohd Safid bin Kamaruddin

MANAGER

Healthcare
Jul 2026
★★★★★

Canva and Napkin — designing the presentation and the visual part.

SJ

Shoo Jia Wen

Finance Manager

Precision Technology
Jul 2026
★★★★★

AI prompt, AI agents, email sorting and auto-response.

A

Aliyah

DGM

Healthcare
Jul 2026
★★★★★

Identify the repetitive tasks, ask ChatGPT to guide me in creating the flow, then create the flow in Power Automate.

MF

Mohamad Faez bin Mohd Fauzi

Executive

Healthcare
Jul 2026
★★★★★

This experience strengthened my understanding of AI concepts and practical implementation, so I can identify where AI can add value to business processes.

NA

Nurul Addlin Amalia

SENIOR EXECUTIVE

Healthcare
Jul 2026
★★★★★

Before this training my thinking was always about automation; after it, I found better tools to turn my automation ideas into unexpected results.

MS

Mohd Safid bin Kamaruddin

MANAGER

Healthcare
Jul 2026
★★★★★

We were able to address our pain point into one dashboard.

NU

Norsuzaila Usak

Deputy Manager

Healthcare
Jul 2026
★★★★★

Able to develop apps without coding, only by chatting with the bot.

MF

Mohamad Faez bin Mohd Fauzi

Executive

Healthcare
Jul 2026
★★★★★

I am able to create a website in a short time — I'm now familiar with Bolt.new and the PRD.

AI

Amirul Izzat Kamaruzaman

EXECUTIVE PAYROLL

Healthcare
Jul 2026
★★★★★

I'm now able to create my own apps, which is actually quite easy using AI.

KA

Khairul Aswad

Deputy manager

Healthcare
Jul 2026
★★★★★

As long as there is a token, nothing is impossible.

TM

Tuan Muhd Fikri Tuan Kob

Deputy Manager

Healthcare
Jul 2026
★★★★★

I'm expanding myself to the use of AI beyond ChatGPT and Copilot.

IN

Izza Najaha

DM

Healthcare
Jun 2026
★★★★★

The prompt to get an accurate outcome, and building a chatbot to automate some tedious work.

SS

Siew Sau Yoong

Senior Executive

Precision Technology
Jun 2026
★★★★★

Very useful — it can help me automate my workflow, particularly routine emails requesting updates, or notifying the next committee meeting date and agenda deadline.

NI

Nur Izzatie Azlan

Manager · Legal

Banking & Financial Services
Jun 2026
★★★★★

Only today did I learn Copilot can do so many things — from prompting to creating a chatbot, presentations, Canva AI and Napkin AI, which we all need nowadays.

MT

Mandy Tan

Manager, HR & Admin

Food & Beverage
Jun 2026
★★★★★

I learned how to prompt correctly and effectively, and how to build a Copilot agent.

KH

Kiat Hwa Gan

Senior Executive, HR Ops & Payroll

Media & Entertainment
Jun 2026
★★★★★

Building an agent for repetitive tasks, and generating PowerPoint slides in a short time with creative templates.

LF

Liew Fu Hua

Staff Engineer · Software

Precision Technology
Jun 2026
★★★★★

The agent helps to address MBR questions without going through the report page by page, and gives you a summary via email.

F

Florence

Manager · PMM

Banking & Financial Services
Jun 2026
★★★★★

Before this training I thought I knew 40% of how to leverage AI; after Day 1, I realised there are so many day-to-day tasks that can be enhanced with AI.

MD

Muhamad Dinie Haiqal

Senior Executive, HR & Administration

Food & Beverage
Jun 2026
★★★★★

Understanding how AI can help simplify our day-to-day tasks and plan our work effectively.

SI

Shazarul Iskanda

Associate Manager

Media & Entertainment
Jun 2026
★★★★★

We can build some agents into our work to smooth out the daily operation process.

EL

Edwina Low Su Yen

Accounts & Finance Manager

Precision Technology
Jun 2026
★★★★★

It's a bit difficult to understand the big picture at first, but when I tried it for my own use case, Copilot helped a lot.

A

Asyraf

Senior Executive · Stakeholders Interest

Banking & Financial Services
Jun 2026
★★★★★

How to prompt correctly to get what we expect — I can prompt much better now that I know the CRE: context, role and expectation.

RB

Razdey bin Ruslin

EXECUTIVE, HR & ADMIN

Food & Beverage
Jun 2026
★★★★★

Using Copilot to create a workflow in Power Automate, and conducting proper error troubleshooting.

SI

Shazarul Iskanda

Associate Manager

Media & Entertainment
Jun 2026
★★★★★

I can now fully utilise Microsoft 365, and I learned how to prompt.

RB

Rossyafiqah binti Mohd Ali Hanafiah

SCM Executive

Precision Technology
Jun 2026
★★★★★

For Day 3 Copilot Studio, I definitely found this the most complicated — I wish we had more time for it.

J

Jonathan

Associate · Private Credit

Banking & Financial Services
Jun 2026
★★★★★

I can combine Copilot with several AI tools like Napkin and Canva — and I can demonstrate it all myself.

NN

Nurul Nazeyla binti Yusof

SPECIALIST, QUALITY SYSTEM

Food & Beverage
Jun 2026
★★★★★

Learning the different tools that we can use in AI, and when to reach for each one.

LY

Lean Yen Sze

Senior Manager, HR

Media & Entertainment
Jun 2026
★★★★★

Knowing how to communicate and make requests with the different AI tools.

WK

Wong KC

DGM

Precision Technology
Jun 2026
★★★★★

Creating slides and Copilot agents within a few seconds — it makes our daily life easier.

AH

Atikah Hasnan

Executive, Administration

Food & Beverage
Jun 2026
★★★★★

Being able to use multiple different AI tools to assist with work matters.

LJ

Loke Jian Yoong

Senior Mechanical Engineer

Precision Technology
Jun 2026
★★★★★

The training is relevant to my job — it really eased how I use the correct prompts.

GT

Grace Tseu

Specialist, HR & Admin

Food & Beverage
Jun 2026
★★★★★

I learned a lot, and tried many new AI platforms I had never visited before.

M

Munlun

Executive

Precision Technology
Jun 2026
★★★★★

Napkin AI lets me create visuals in a very short time, and they are clear to understand.

VC

Valerie Chee Cheng Yue

Assistant, HR

Food & Beverage
Jun 2026
★★★★★

CRE, and getting better at prompting to get the correct answers.

KC

Kyo Chen Zheng Qiao

Senior Manager

Precision Technology
Jun 2026
★★★★★

Being able to create diagrams and charts with Napkin — I find it very seamless to use.

SD

Shri Dhurga

Executive, Human Resources

Food & Beverage
Jun 2026
★★★★★

How to use the AI apps, and which to use for our daily work and tasks.

LS

Lee Siang Ping

SCM Manager

Precision Technology
Jun 2026
★★★★★

New knowledge and skills to further leverage AI tools to produce quality work more efficiently.

MZ

Mohd Zazliman

Manager, HR & Administration

Food & Beverage
Jun 2026
★★★★★

Most of the topics were new to me; I may apply AI to do some comparisons after this.

AS

Azizah Suraya

Senior Electrical Engineer

Precision Technology
Jun 2026
★★★★★

Incorporating Copilot with Napkin and Canva to create a presentation.

LO

Lynn Oh Bee Lin

Manager, HR & Administration

Food & Beverage
Jun 2026
★★★★★

Generating reports, and comparing data based on a master source.

NB

Nabilah binti Mohd Yusof

Senior Executive · Production & Materials Planner

Precision Technology
Jun 2026
★★★★★

Creating a comparison table for hiring using Microsoft Copilot.

TT

Tey Tai Chun

Human Resources Manager

Food & Beverage
Jun 2026
★★★★★

AI can help guide us to do our daily work.

JA

Juliana anak Niur

Senior Admin Executive

Precision Technology
Jun 2026
★★★★★

This session gave me a better understanding and practical skills that I can apply in my daily work and personal life.

FB

Fauziah binti Debet

Senior Executive, Administration

Food & Beverage
Jun 2026
★★★★★

Understanding how to create an Agent to simplify my job.

YL

Yap Lee Fah

Senior PA

Precision Technology
Jun 2026
★★★★★

From zero knowledge about Power Automate, now I have some knowledge and can create my own.

AH

Atikah Hasnan

Executive, Administration

Food & Beverage
Jun 2026
★★★★★

With automation I can set a reminder for myself and the related person — for example, a halal expiry date.

NN

Nurul Nazeyla binti Yusof

SPECIALIST, QUALITY SYSTEM

Food & Beverage
Jun 2026
★★★★★

I will use it for our training requisition, headcount requisition and confirmation reminders.

LA

Lim Ai Chen

Head of HR

Food & Beverage
Jun 2026
★★★★★

I gained valuable insights into writing effective prompts, and using automation for recruitment, reporting and policy tasks.

TT

Tey Tai Chun

Human Resources Manager

Food & Beverage
Jun 2026
★★★★★

A deeper understanding of how to identify repetitive processes and transform them into efficient automated workflows.

WS

Wai Seong Thong

Senior Executive, HR

Food & Beverage
Jun 2026
★★★★★

With AI I can manage my own tasks better — it's like an extra pair of hands that reminds and tracks for me.

GT

Grace Tseu

Specialist, HR & Admin

Food & Beverage
Jun 2026
★★★★★

Increased skills in prompting, and the best part — designing Power Automate workflows to automate routine tasks.

MZ

Mohd Zazliman

Manager, HR & Administration

Food & Beverage
Jun 2026
★★★★★

After these three-day sessions, I feel like I have levelled up my skills in using AI tools to make our daily tasks more efficient.

MD

Muhamad Dinie Haiqal

Senior Executive, HR & Administration

Food & Beverage
Jun 2026
★★★★★

Writing a good prompt, and knowing how to use Power Automate for the many manual HR tasks that need monitoring.

NF

Nor Faizah binti Abd Hamid

Senior Executive

Food & Beverage
Jun 2026
★★★★★

I can prompt properly now, and it guides me to better solutions and answers.

MD

Muhammad Daniel Aidil

HR Officer

Food & Beverage
Jun 2026
★★★★★

The most valuable part was gaining a clearer understanding of the key skills covered in the training.

IY

Ivy Yip

HR

Food & Beverage
Jun 2026
★★★★★

Integrating Copilot with other AI tools, and learning how to prompt effectively.

MJ

Melissa John

Manager, HR\&A

Food & Beverage
Jun 2026
★★★★★

I never thought there were so many more things you can actually do with AI.

NN

Natasha Nowel

Assistant, HR & Administration

Food & Beverage
Jun 2026
★★★★★

How to prompt AI to reach the actual outcome I want, and how to create a Power Automate flow.

SI

Shah Iskandar Mohamad

HR Manager

Food & Beverage
Jun 2026
★★★★★

Automation can be done with the support of AI. Context-setting is important when communicating with AI — it returns clear, actionable steps when you build automated flows or troubleshoot issues.

SL

Stefanie Lee

Talent Acquisition

Food & Beverage
Mar 2026
★★★★★

I plan to apply Power Automate and automation concepts to streamline finance workflows such as approvals, reporting and reminders.

BK

Bahar Kahar

DGM

Property & Infrastructure
Mar 2026
★★★★★

A number of repetitive tasks in our day-to-day operational functions can be automated using various apps online.

AA

Azri Abdullah

Manager

Property & Infrastructure
Mar 2026
★★★★★

Using AI to suggest the prompt instead of figuring it out yourself — using AI to assist actually saves time.

SO

Sirajuddin Othman

SENIOR MANAGER

Property & Infrastructure
Mar 2026
★★★★★

I'll apply it to all incoming email by rule — extracting attachments and generating auto-responses to ease the meticulous parts of daily work and avoid overlooked things.

MH

Muhammad Harizzafran Janadi

EXECUTIVE

Property & Infrastructure
Mar 2026
★★★★★

Using Power Automation to automate repetitive work, such as payment status updates.

IS

Ihsan Sobri bin Safian

Manager

Property & Infrastructure
Mar 2026
★★★★★

To build a proper flow in Power Automate, especially on the condition.

SH

Siti Hajar Hamdan

SM, Group Reporting

Property & Infrastructure
Mar 2026
★★★★★

How to automate my work process — to send automatic reminders on tax payment.

MF

Muhammad Faiz Khairudin

Senior Manager

Property & Infrastructure
Mar 2026
★★★★★

The manual AP process — monthly cut-off reminder emails, updating PV status, payment planning — can be automated.

FB

Fairuz binti Mohd Salleh

Senior Executive

Property & Infrastructure
Mar 2026
★★★★★

We can use multiple tools to perform the automation task.

HM

Hafizan Maslan

Manager

Property & Infrastructure
Mar 2026
★★★★★

I need to be more creative in making our daily tasks easier.

MY

Mazarina Yahaya

Senior Executive

Property & Infrastructure
Dec 2025
★★★★★

The way we can create slides in less than 30 minutes.

AA

Anis Afina Shahran

Partnership Executive

Technology & Innovation
Dec 2025
★★★★★

Hands-on learning on how to build a chatbot using Gemini.

HH

Hazwan Hisyam

Brand Executive

Technology & Innovation
Dec 2025
★★★★★

Learning the different types of AI use to make my daily tasks easier.

SF

Syarifah Farhana

Senior Executive · PR & Comms

Technology & Innovation
Dec 2025
★★★★★

Knowing that jobs can be done faster with AI.

IR

Intan Rosdi

Senior Associate · Land

Technology & Innovation
Sep 2025
★★★★★

The fact that I just gained not one but two skills!

AA

Aliya Ayob

Policy Analyst

Technology & Innovation
Sep 2025
★★★★★

Learning tricky prompts and AI platforms that are so useful for daily use.

SM

Siti Musmirah

Tenancy Management

Technology & Innovation
Sep 2025
★★★★★

Such a good training to enhance our AI practices.

NH

Nurul Huda

Researcher

Technology & Innovation
Sep 2025
★★★★★

AI is very easy for reference in my jobs and the tasks given.

NT

Norlailah Turiman

Finance Assistant

Technology & Innovation
Sep 2025
★★★★★

Creating different tasks to apply on a daily basis.

ES

Ernie Shafiny

Tenancy

Technology & Innovation
Sep 2025
★★★★★

Getting to know a lot of AI tools, and how to use them.

FF

Faidhi Fauzi

Executive

Technology & Innovation
Aug 2025
★★★★★

The trainer was very good, especially the hands-on activities that made the session engaging and practical.

HM

Hasniza Mukhtar

Project Deployment

Technology & Innovation
Aug 2025
★★★★★

Knowing the tools, and which to use based on tasks, and the walkthrough session.

BA

Badzlan Aiman Khan

Analyst

Technology & Innovation
Aug 2025
★★★★★

The knowledge of which AI tool to use, and what direction and information to get a better outcome.

AA

Aniz Adura Abdul Majid

Stakeholders Management

Technology & Innovation
May 2025
★★★★★

It opened my eyes to the broad uses of AI tools.

SS

Syazana Sahrom

Software Developer

Property & Infrastructure
May 2025
★★★★★

It simplified my daily job in professional ways.

KM

Kalaivani Munusamy

Assistant Manager

Property & Infrastructure
May 2025
★★★★★

15 AI tools I have learned to use in my daily work routine.

NZ

Noorhidayah Zlkrn

HR Executive

Property & Infrastructure
May 2025
★★★★★

How to make my daily tasks digital and documented in many ways.

NW

Noor Wati Daiman

HR

Property & Infrastructure
May 2025
★★★★★

AI can be applied to get work done faster and easier.

HH

Haslinna Haidir

Admin

Property & Infrastructure

Your team could be the next story.

Start with a readiness diagnostic, pick the painful workflows, and let your people build. That is the SHIFT.

Frequently asked questions

We use four evidence types, each clearly labelled: self-reported (participants describe their own progress), observed (a facilitator or manager observed the change), assessed (a structured assessment verified the skill or output), and operational (a measurable business metric changed). We never mix these categories.